A Homeowners Association (HOA) is a private organization that manages a residential community — typically a condominium, townhouse development, or planned single-family community. HOAs maintain common areas, enforce CC&Rs, collect dues, and govern the community via an elected board.
For HOAs, HOA portal software (TownSq, HOALife, FrontSteps, Vantaca, AppFolio) provides homeowner self-service for dues, documents, maintenance requests, amenity reservations, voting, and community communications. The portal is increasingly expected — residents want digital self-service for the operational interactions that make up most HOA life.