Telehealth (also telemedicine, virtual care) is healthcare delivered remotely — typically via video consultation, sometimes via phone or asynchronous secure messaging. Telehealth use exploded during COVID-19 and has remained elevated, with most patient portals now offering integrated video visits.
For patient portals, telehealth integration means: the patient books a telehealth appointment in the portal, receives a video link, joins the visit from the portal, and accesses the visit summary afterward — all in one branded experience. HIPAA-compliant video platforms include Doxy.me, Mend, Klara, and Zoom for Healthcare.